Reference

Terms That Govern Your mlbcover Account

These terms set out exactly what you agree to when you open an account with us, place a wager, or move money through PayPal, Venmo, or Play+.

Account eligibility by statePayPal, Venmo, Play+ payment rulesWithdrawal and verification termsAccount suspension conditionsGoverning law and disputes
mlbcover Terms That Govern Your mlbcover Account
HOW WE OPERATE

How We Handle Your Account and Data

We hold account data in line with applicable US data-handling standards and do not sell your personal information to third parties. Cookies on the site are used to keep your session active and to remember wallet preferences — you can adjust cookie settings from the footer of any page. Account security relies on your login credentials and any two-factor step we enable at signup; keep your password unique to this account. Requests to amend, access, or delete your stored data should go to our support team by email with your account ID and the specific request.

Data Handling

Account and payment data is stored under US data standards. We do not share or sell your personal information to outside advertising networks or data brokers.

Cookie Policy

Cookies keep your session live and recall your PayPal or Play+ wallet preference. Adjust cookie consent any time through the footer link on any page.

Account Security

Your login credentials and two-factor authentication protect account access. Contact support immediately if you suspect unauthorized activity on your account.

Data Requests

Email our support team with your account ID to request a copy of your stored data, a correction, or deletion. We process requests within the window required by applicable law.

TERMS CONTACT

Reach Us About These Terms

Questions about a specific clause, a payment hold, or a state-eligibility decision? Our account support team handles terms-related queries directly — no need to work through a general queue. Reach out through any of the channels below and reference your account ID so we can pull up the relevant details without back-and-forth.

Live Chat Start a chat from your account dashboard for real-time help on terms questions, payment holds, or account status. Have your account ID ready.
Email Support Email our terms and account team for detailed written responses. We reply to the address registered on your account — keep it current.
Account Help Center The Help Center inside your account settings hosts the full current text of these terms alongside state eligibility notes and payment policy details.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the scenarios we hear about most — from payment disputes to account closure requests and state eligibility questions.

Yes. Access depends on the law in your current state, not your signup location. If you move to a state where the service is not permitted, your account access may be suspended until you are in an eligible state.

Any confirmed balance in your account wallet is returned to you after identity verification is complete. We process the return to the same payment method used for the original deposit where the network allows it.

Yes. Disputes must be submitted in writing through live chat or email within 30 days of the transaction. Include your account ID and the transaction reference so our team can review the specific record.

Email support with your account ID and the date you opened your account. We will send the version of the terms that was active on that date directly to your registered email address.

The core account terms are the same regardless of payment method. Play+ prepaid card balances are subject to the card network's own conditions on top of ours — review those in your Play+ account.

These terms are governed by applicable US law. Specific provisions may be shaped by the state where you are located at the time of play. Disputes that cannot be resolved through support follow the process described in the arbitration section of the full terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.