Reference

How mlbcover Handles Your Personal Information

This Privacy Policy covers what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — and how we protect that data every step of the way.

Account data protectionPayPal, Venmo, Play+ contextState-eligible access onlyYour rights at any timeData retention limits

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the contact form on this site. We aim to acknowledge every privacy request within a few business days and resolve it as quickly as your state's applicable rules allow.

Team online

Live Chat

Open the chat window inside your account dashboard. Our team can locate your data profile and walk you through request steps in real time.

Email Request

Send a written data request to the email address shown in your account settings. Include your registered email so we can match your record accurately.

Contact Form

Use the contact form on this site to submit a privacy inquiry. Select 'Privacy / Data' as the subject so it routes to the right team immediately.

What We Collect and Why We Collect It

mlbcover Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account with us, we collect the details you submit during registration — your name, email address, date of birth, and the identity documents required for verification under applicable state regulations. When you add a payment method — whether that's linking your PayPal

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account, connecting Venmo, or loading a Play+ prepaid card — we log the transaction reference and method type, but we do not store full card or bank-account numbers on our servers. We also collect device and session data: your IP address, browser type, and the pages
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you visited inside the lobby. That session data helps us detect unusual login attempts and keeps your account wallet secure. If you contact support through live chat, we retain the transcript for quality and dispute purposes. We do not sell your personal information to third-party advertisers.
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Data shared with payment processors like PayPal is governed by their own published privacy terms, which we encourage you to review. Any data collected is used strictly to operate your account, verify your identity as required by state law, process your transactions, and respond to your
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requests. Eligibility and data handling both depend on the laws of your state.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption on every page where your personal or payment data moves — login, deposit, withdrawal, and account settings. Your password is stored as a hashed value; we never see it in plain text. Cookies on our site track session state and your lobby preferences, not your browsing elsewhere. You can adjust cookie permissions through your browser settings at any time without losing your account access.

SSL Encryption

Every data transfer — including PayPal and Venmo transaction references — moves over an encrypted connection so nothing travels in plain text across the network.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby view. No third-party ad-tracking cookies are planted on your device through our pages.

Data Retention

We keep account records for as long as required by the laws of your eligible state. Once that period ends and your account is closed, we delete identifying data from our active systems.

Third-Party Sharing

We share data only with processors who handle your transactions — PayPal, Venmo, Play+ — and identity-verification partners required by state law. No marketing data brokers receive your information.

Common Questions About Your Privacy on mlbcover

These are the questions we get most often about how your personal data is handled, what rights you hold, and how to act on them through your account.

We collect your name, email, date of birth, and state-required identity documents at registration, plus payment method references like your PayPal account link or Play+ card identifier when you add a funding source.

No. We do not sell your personal data. Information is shared only with transaction processors — PayPal, Venmo, Play+ — and identity-verification services that state law requires us to use.

Log into your account and open live chat, or email us at the address in your account settings. Select 'Privacy / Data' so the request reaches the right team and we can respond promptly.

Yes. Submit a deletion request through live chat or the contact form. We will remove identifying data once any state-mandated retention period has passed and your account balance is cleared.

We use session and preference cookies to maintain your login state and lobby settings. You can block or clear cookies through your browser without losing your account, though some lobby features may behave differently.

This policy applies wherever our platform is available under state law. Access depends on your state's regulations, and the data practices described here apply to all eligible state accounts, including those in New York or Los Angeles.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Infomlbcover Betting Glossary InfoTerms & Conditions

How mlbcover Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Request

Contact Form

How We Protect and Manage Your Account Data

SSL Encryption

Cookie Controls

Data Retention

Third-Party Sharing

Common Questions About Your Privacy on mlbcover

01 What personal information does mlbcover collect when I open an account?

02 Does mlbcover sell my data to advertisers or marketing companies?

03 How do I request a copy of the data mlbcover holds on me?

04 Can I ask mlbcover to delete my account data?

05 How does mlbcover handle cookies, and can I turn them off?

06 Does this Privacy Policy apply to me if I'm in New York or Los Angeles?

Privacy Policy

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